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Day Fever Privacy Policy: Last updated: 30/01/2025

1. Introduction

Welcome to Day Fever (“we,” “us,” “our”). We take your privacy seriously and want you to know how we collect, use, and protect your personal information when you interact with our events, website, and services.

By using our website or attending our events, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information You Provide

  • Contact Details: Name, email address, phone number, postal address (if needed), etc., when you sign up for our newsletter, contact us, or participate in promotions.

  • Ticket Purchase Details: When you buy tickets through linked third-party platforms, they may collect personal information (such as payment details) on our behalf.

2.2 Automatically Collected Data

  • Cookies and Tracking: We may use cookies, beacons, and similar tracking technologies on our website to personalise your experience and analyse site traffic.

  • Device and Log Information: IP address, browser type, device identifiers, and usage data to help us improve our website’s performance.

3. How We Use Your Information

  • To Provide Services: Respond to inquiries, process ticket purchases (via third-party platforms), and manage your event experience.

  • To Communicate With You: Send updates about Day Fever events, promotions, or important notices.

  • For Marketing and Promotion: Only if you opt in, we may send newsletters, special offers, and other info about upcoming events.

  • To Improve Our Services: Analyse website traffic, user behavior, and feedback to enhance your experience and identify trends.

4. Third-Party Vendors and Ticketing Platforms

  • Ticket Sales: We partner with multiple ticket vendors (e.g., Eventbrite, See Tickets, Ticketmaster) for the sale of Day Fever tickets. These vendors have their own privacy policies, and we are not responsible for how they handle your data.

  • Other Service Providers: We may use trusted third parties for website hosting, marketing emails, payment processing, and analytics. These providers only access your data to perform tasks on our behalf.

We encourage you to review each third-party vendor’s privacy policy before providing any personal information.

5. Data Sharing and Disclosure

  • With Your Consent: We may share your information if you specifically authorise us to do so.

  • Legal Compliance: If required by law or in response to valid legal process, we may disclose your information.

  • Business Transactions: In the unlikely event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that deal.

6. Data Security

We use commercially reasonable measures to protect your information from unauthorised access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to fulfil the purposes outlined in this Policy or as required by law. After that, we securely delete or anonymise your data.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access Your Data: Request a copy of the personal information we hold about you.

  • Update Your Data: Ask us to correct or update inaccurate or incomplete information.

  • Delete Your Data: Request deletion of your personal information, subject to any legal obligations.

  • Opt Out of Marketing: Click “unsubscribe” in our emails or contact us to stop receiving promotional messages.

To exercise any of these rights, please email us. We will respond within a reasonable timeframe.

9. Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience, analyse usage, and personalise content. You can set your browser to refuse cookies or alert you when cookies are being used. However, disabling cookies may affect some features of our website.

10. Children’s Privacy

Our website and events are generally not directed toward individuals under the age of 16 (or relevant local age requirements). If we become aware that a child has provided us with personal information, we will take steps to remove such information promptly.

11. International Data Transfers

Your information may be transferred to—and maintained on—servers located outside your jurisdiction, where data protection laws may differ. We take steps to ensure that personal information receives an adequate level of protection in the jurisdictions in which we process it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we’ll notify you via email or a prominent notice on our website prior to the change becoming effective. Your continued use of our site or services after any modifications indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please reach out to us at:


Day Fever UK Ltd

Osborn Works, Unit 4a, Rutland Way, Sheffield, England, S3 8DG.
 

We’re here to help and always welcome your feedback.

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